Home

Company Legal Notice

The Hamburg Energy Portal is a joint website of the Stromnetz Hamburg GmbH and the Free and Hanseatic City of Hamburg and is operated by the Stromnetz Hamburg GmbH.

 

Stromnetz Hamburg GmbH

The Stromnetz Hamburg GmbH is a company of the Free and Hanseatic City of Hamburg and is limited liability company under German law.

Mailing address

Stromnetz Hamburg GmbH
Bramfelder Chaussee 130
22177 Hamburg
Telefon: 040-492 02-00
Telefax: 040-492 02-0100
E-Mail: info@stromnetz-hamburg.de

Management

Karin Pfäffle
Thomas Volk

Chairman of the Supervisory Board

Number in Companies Register

HRB 95244 des Amtsgerichts Hamburg

Sales tax identification number

DE 814 588 308

Supervisory Authority

Authority for Economics and Labour
Office of Energy, Services, Foreign Trade
Dept. of Energy and Environmental Policy, Energy, Economics
Alter Steinweg 4
20459 Hamburg

Legal Notices

Content disclaimer

All information and data contained on our website has been carefully researched and checked by the Stromnetz Hamburg GmbH, by the Free and Hanseatic City of Hamburg or by third parties Neither Stromnetz Hamburg GmbH, nor the Free and Hanseatic City of Hamburg nor third parties can guarantee for accuracy, completeness and validity. This also applies to websites of other tele-service providers, which can be accessed via a hyperlink, and for the content of which neither Stromnetz Hamburg GmbH nor the Free and Hanseatic City of Hamburg assume any responsibility.

The Stromnetz Hamburg GmbH therefore reserves the right to change at any time the published data and expressly assumes no responsibility for its accuracy. Should on the basis of the published data, dispositions be made that lead to damages to the user or third parties, the Stromnetz Hamburg GmbH and the Free and Hanseatic City of Hamburg are excluded from any liability in any such cases, unless the release of the data was carried out with the knowledge of its inaccuracy and with the intent to harm the user or third parties.

The data on energy generation and energy import provided by the Stromnetz Hamburg GmbH is not applicable for any purposes related to the billing of energy.

No advisory service

The information provided on the website does not constitute advisory services for individual cases and cannot replace these. Our staff is at your disposal for individual advisory services.

Use of the website

Content and design of the website are protected by copyright. Any reproduction of the website or its content requires the prior written consent of the Stromnetz Hamburg GmbH, in as much as the reproduction is not already permitted by law.

Copyright

All texts, images, graphic animation, videos, music, sounds and other materials on these pages are copyrighted by the Stromnetz Hamburg GmbH or Vattenfall GmbH. Stromnetz Hamburg GmbH owns the copyright to the selection, coordination and presentation of the material on these pages. It is neither permitted to copy this material for commercial purposes nor to modify it, nor to redirect it to other pages.

Responsibility for this website

The Stromnetz Hamburg GmbH is responsible for this web site.

Data confidentiality

Stromnetz Hamburg GmbH appreciates your visit to our website and your interest in the company. We take the confidentiality of your personal data seriously and want you feel safe and secure when you visit our website.

Collecting and processing personal data

You can normally visit the webpages of the Stromnetz Hamburg GmbH without providing any personal information. We only get to know the name of your Internet service provider, the website you come from when visiting us and the webpages that you visit on our sites. This information is used for statistical purposes only and the individual users remain anonymous.

Personal data is only collected and processed when you use the services of the Stromnetz Hamburg GmbH and have to specify the necessary information for your request to be processed.

In some areas of the website, Stromnetz Hamburg GmbH uses so-called cookies in order to provide you with our services in a more individualised form. cookies are identifiers that a web-server can send to a computer in order for it to be identified for the duration of the visit. You can set your browser so that you are informed when a cookie is stored. This makes the use of cookies more transparent to you.

Limitations on use and disclosure of personal data

In accordance with the applicable regulations for the protection of person-related data, any personal data occurring within the framework of the direct Internet services provided by Stromnetz Hamburg GmbH will only be collected, processed and used for the purpose of contract implementation and to safeguard legitimate business interests with regard to advising and supporting our customers, as well as for a needs-based product design.

Right to information and public index of procedures

On request and in accordance with applicable law, we will inform you in writing, if any or which personal data referring to you is stored by us. In our public index of procedures we have summarized the information according to § 4e BDSG.(Federal Data Protection Act).

Security

Stromnetz Hamburg GmbH protects your data by technical and organisational measures against unauthorised access, loss or destruction. Our security measures are continuously being improved in line with technological developments. If you have questions regarding the processing of your personal data, you can directly contact our data protection officer, who with his team is also available in the case of inquiries, applications or complaints:

Stromnetz Hamburg GmbH
Ingo Schütt
Data Protection Officer
Bramfelder Chaussee 130
22177 Hamburg
E-Mail: datenschutz@stromnetz-hamburg.de

Public index of procedures

The Federal Data Protection Act (BDSG) stipulates in § 4g that the data protection officer, in a suitable manner, has to make the information specified in § 4e BDSG available to everyone on request. In a comprehensive and detailed overview, this and other information is collected by the data protection officer of the Stromnetz Hamburg GmbH

To give you an initial orientation, we are presenting below essential information in a condensed and summarised form. Upon request, we will gladly inform you whether any data referring to your person has been saved, which automatic data processing procedure may include any of your personal data, as well as which data is involved. Your right to information pursuant to § 34 BDSG is not restricted by this.

To the public index of procedures for the Stromnetz Hamburg GmbH:
http://www.stromnetz.hamburg/datenschutz/